Everyday decision 09 of 10

wrong group: Agency Check See what happened icon

See what happened: what your agent did, what's confirmed, and what you can still undo

When your agent acts for you, the question afterward is simple: what actually happened, and can I fix it? This page covers the three most common versions.

Example 01 of 03Coming soon

Sent a message to the wrong group chat?

Act fast. Many messaging apps let you unsend or delete for everyone, but only for a short time. After that, the fix is a short note.

Right now

Tap each step as you do it.

All three done.

If it's too late to unsend

Send the short note to the group. If the message was about someone in it, talk to them directly, and soon.

The pattern

Group names and recent chats sit close together, so a message meant for one person can land in a group. When an agent sends for you, you often don't see where it went until it's done.

IllustratedAn illustrated example: a message for a spouse lands in the HOA board chat, and what could still be fixed.

What Agency Check shows

Say "Agency Check, what can I fix?"

Agency CheckWhat happened
Ready to review
Proposed action

Review what your agent did: sent your message to Oak Ridge HOA Board (9 people).

Can still undo
  • "Delete for everyone" is still available
Can't undo
  • 2 of 9 have already seen it
Next stepUndo it while you still can.
Undo nowSee a draft noteLeave it

Agency Check reviewed your agent's action record. You decide what happens next.

Example 02 of 03Coming soon

Your agent says it's booked. Is it?

"Done" from your agent and "confirmed" from the business aren't the same thing. Find the confirmation before you change your plans.

Right now

Tap each step as you do it.

All three done.

If you already changed plans

Confirm with the business today. Ask whether the old booking was canceled, too, so you don't end up with two, or with none.

The pattern

Many booking forms send a request, not a booking. The confirmation comes later, often from a person. An agent that reports "done" may be reporting its own step, not the result.

IllustratedAn illustrated example: a dentist appointment marked "Done" when the office still had to confirm.

What Agency Check shows

Say "You said it's booked. Check this first."

Agency CheckWhat happened
Clarify one thing
Your agent said

"Done! Ava's appointment is now Thursday at 4 PM."

The evidence shows

"Thanks! Your reschedule request was received. We'll call within 1 business day to confirm."

Supported
  • Reschedule request submitted, Mon 2:14 PM
Not yet supported
  • Confirmation from Bright Smiles Dental
Next stepGet Bright Smiles Dental's confirmation before you change plans.
Remind me to checkMark as done anyway

Agency Check reviewed what you shared, including the confirmation page. You decide what happens next.

Example 03 of 03Coming soon

Your agent RSVP'd for you, and not how you'd answer?

Fix it while you can, then narrow the instruction your agent followed so it asks you next time.

Right now

Tap each step as you do it.

All three done.

If the deadline has passed

Contact the host directly with the correction. A short, early message is easier for them than a surprise on the day.

The pattern

Standing instructions get read broadly. "Handle RSVPs" can mean accept, decline or ask, and when the rule doesn't say which, your agent fills the gap with assumptions.

IllustratedAn illustrated example: a wedding RSVP sent under a standing rule, and the assumptions behind it.

What Agency Check shows

Say "Agency Check that RSVP."

Agency CheckWhat happened
Ready to review
Proposed action

Review what your agent did: RSVP'd "Yes, 2 guests" to Jordan's wedding.

What your agent assumed
  • "Handle" means accept
  • An open calendar means you're going
  • You'd bring a guest, like last time
Can still undo
  • "Change RSVP" is still available
Next stepFix it while you can, then tighten the rule so your agent asks first.
BothFix it onlyLeave it as is

Agency Check reviewed your agent's action record. You decide what happens next.

What this check looks at

  • What your agent said it did, compared with the evidence
  • "Request received" versus actually confirmed
  • A standing rule that was read more broadly than you wrote it
  • What can still be undone, and what can't, like messages already read

When it says Clarify one thing: when your agent says something is done and the evidence only shows a request. When it says Pause and verify: when the evidence contradicts what your agent said.

Coming soon to Muse and any agent chat

How to use it

Before your agent acts, say it out loud or type it. Agency Check reviews what you shared and hands back one Decision Card.

See how Agency Check works
Try saying

"You said it's booked. Check this first."

Questions

How long do I have to unsend an iMessage?

Up to two minutes after you send it, and only if everyone in the conversation is on iOS 16, iPadOS 16.1, macOS Ventura or later. On older software, they may still see it.

What's the difference between "request received" and "confirmed"?

"Request received" means the business got your request. "Confirmed" means they accepted it. Don't change plans on a request alone.

How do I stop my agent from doing this again?

Rewrite the standing instruction so it asks before acting, for example: "Ask me before replying to any invitation." Agency Check shows which words in the old rule left room for guessing.

Sources

Frameworks behind this check

Research and guidance

Last reviewed September 27, 2026. Agency Check is an independent tool from Cyber Strategy Institute, built on its open frameworks and coming soon to Muse and any agent chat. Muse is a trademark of Meta Platforms, Inc.All ten checks on the Agency Check hub

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